Support

Contact Us

Tourniq support is available via email. We aim to respond to all inquiries as quickly as possible.

Support Channels

• General support: support@tourniq.app
• General inquiries: info@tourniq.app
• Legal matters: legal@tourniq.app
• Privacy & data requests: privacy@tourniq.app
• Safety & abuse reports: safety@tourniq.app

Response Times

Support response times may vary depending on operational volume, issue complexity, infrastructure conditions, and security review requirements. We prioritize safety and account issues.

Account Issues

For login problems, account recovery, or billing questions, contact support@tourniq.app with your registered email address and a description of the issue.

Account Deletion

Account deletion is handled directly within the Tourniq mobile application under Settings → Account → Delete Account. If you require assistance, contact support@tourniq.app.

Bug Reports

If you discover a bug or technical issue, please describe the steps to reproduce it and your device information when contacting support. This helps us resolve issues faster.