Account Deletion

Last updated: 16 September 2026

On this page

Request deletion without the app
In the app
What happens next
Subscriptions and local copies

Request deletion without the app

Email support@tourniq.app from your registered address with the subject ‘Tourniq account deletion’. This route is available even if you cannot sign in or no longer have the app. We may verify account ownership; never send your password or a payment card. We will explain any information needed to complete the request.

In the app

Open Settings → Delete Account and follow the confirmation steps. If you own a team, transfer ownership first or ask support for help so other members do not lose access.

What happens next

Data is retained for the relevant service purpose and applicable legal obligations. Account deletion first disables the account and clears selected profile fields and push tokens; final removal is a separate administrative process. Shared team records and messages may remain for other participants. Deletion-request records, necessary security records and backups may have different retention periods. We do not promise immediate removal of every record or a fixed 90-day deletion period. Contact privacy@tourniq.app for the status and scope of your request.

Subscriptions and local copies

Cancel any store subscription separately in Apple or Google account settings. Copies previously downloaded by you or other authorized participants are not remotely erased by an account deletion request.

Questions? support@tourniq.app